Victoria Sliman
Solutions
IT Help Desk and Digital Communication for Small Business
IT Help Desk & Digital Communication Specialist
I help small businesses solve frustrating tech problems, strengthen their digital presence, and work more efficiently. I offer hands-on IT troubleshooting, tech setup, and communication strategies tailored to your needs.
About Me
Hello, I’m Victoria Sliman, an IT support specialist and digital communication consultant based in Lynn, MA. I bring over 10 years of experience in customer service, content creation, and technical support.Highlights include:
Google IT Support Professional Program graduate
Trained in networking, security, troubleshooting, and automation tools
Hands-on experience with Windows Server, Office 365, Active Directory, PowerShell, and Citrix
Developed brand strategies using WordPress, OBS, Instagram, and Snapchat
Delivered help desk solutions to streamline small business operations
Services
IT Help Desk & Remote Support
Hardware/software troubleshooting, Office 365, email, printer, cloud setup, Windows support, ticketing system setup, malware protection, backups.
Network & Infrastructure
TCP/IP, LAN/WAN, remote-work networking, Active Directory, server support (Windows Server, Citrix, Hyper‑V), firewall management, wireless devices.
Digital Communication & Content Strategy
WordPress setup, OBS livestream tools, Instagram/Snapchat support, multimedia content creation, brand development, audience engagement strategies
Why Work With Me
Personalized Support
Every client gets one-on-one attention. I take the time to understand your business needs and provide solutions that fit.
Certified & Trained
I’ve completed Google IT, Cisco Networking, and CompTIA Security+ training. My expertise is backed by hands-on experience and recognized credentials.
Reliable & Responsive
I respond quickly, especially when your systems are down or something isn’t working. Remote support is always an option.
End-to-End Problem Solving
Whether you're launching a website or need basic troubleshooting, I offer solutions that span your full tech setup.
Clear, Patient Communication
I explain tech in plain English. You won’t get lost in jargon or left guessing.
Digital and Technical Experience
I offer a rare mix of IT help desk support and digital branding. I can fix your system and also help you grow your online presence.
Let’s Work Together
Based in Lynn, MA
Serving clients remotely throughout the U.S.
[email protected]
“Victoria helped set up our entire office IT. Email, file sharing, everything was handled quickly.”
“She took the fear out of using WordPress and helped me manage my own site.”
“Her remote support fixed both my printer and email in less than 30 minutes.”
“She made technology feel accessible and approachable.”
Certifications
CompTIA A+ (In Progress)
Cisco CCNA (Training Completed)
CompTIA Security+ (Training Completed)
Google Foundations of Cybersecurity
Roxbury Community College IT Support Program
Recovery Coach Certificate
Tools: WordPress, OBS, TeamViewer, AnyDesk
© 2025 Victoria Sliman Solutions